0x800CCC0F

Your server has unexpectedly terminated the connection.

When checking your email using Microsoft Outlook/Outlook Express you may encounter the following error message:

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'mail.chilipepperweb.net', Server: 'mail.chilipepperweb.net', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F

This error can be caused by:

Anti Virus software scanning incoming and outgoing email messages.
Firewall and Internet Security Software.
Your computer has been disconnected from the Internet.

First turn off your computer and your modem, wait 30 seconds then turn these devices back on again and retry your email. If you experience the same error please read on.

Email scanning

If you have client-side antivirus software, disable the automatic scanning of email.

For instructions on how to turn off incoming email scanning, please refer to your programs printed documentation or online help.

Microsoft has an article dealing with this error, which covers operability of Microsoft Outlook / Outlook Express and common antivirus software.

It is also worth mentioning that some anti virus software can change your incoming POP server from mail.chilipepperweb.net to localhost, 127.0.0.1 or the name of your Anti Virus software, this needs to be confirmed and changed back to the correct mail server.

Firewall software and Internet Security software

Firewall software and Internet Security software can also block your personal computer's access to the mail server, this can beconfirmed by turning off your firewall, (this can usually be done by right clicking on your firewall's system tray icon and select the appropiate options to disable/turn off your firewalling software. If you are running Microsoft Windows XP you will need to confirm that the built-in connection firewall is not enabled.

Other Causes

This error can also be caused if your dial-up modem was disconnected, or network cable was disconnected. If this happens frequently, there may be noise on your phone line, you may need updated modem drivers, or an init string.

If you still receive this error message when sending/receiving your emails you will need to delete and recreate your email account.

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