0x800CCC0D
Cannot locate server
When checking your email using Microsoft Outlook/Outlook
Express you may encounter one of the following error messages:
- No connection could be made because the
target machine actively refused it.
- The server could not be found. (mail.chilipepperweb.net,
POPserver:'mail.chilipepperweb.net', Error Number: 0x800CCC0D)
- Task 'mail.chilipepperweb.net - Sending and Receiving'
reported error (0x800CCC0D):
- 'The connection to the server was interrupted.
If this problem continues, contact your server administrator or Internet
service provider (ISP). The server responded: 0x800CCC0D'
This error message appears when Microsoft Outlook/Outlook
Express cannot establish the required connection to the Internet.
This error can be caused by:
- You are not currently connected to the Internet
- Your Internet connection configuration is incorrect
- You have firewall/Internet security software on your
computer blocking your access to your email server.
First turn off your computer and your modem, wait 30 seconds
then turn these devices back on again and check your email. If you experience
the same error please read on:
- Next confirm that your ChiliPepperWeb email settings
are correct.
- Can you browse webpages? If not disable any firewall/Internet
security software on your system.
- Firewall and security software can also block your
access to your mail server, this can be confirmed by disabling your
security software.
This can usually be done by right clicking on your firewall's system
tray icon and select the appropiate options to disable/turn off your
firewalling software - For more information, see your software documentation.
- If you are running Microsoft Windows XP you will need
to confirm that the WindowsXP firewall is not currently enabled.
See also: Microsoft
Technical Support - 0x800CCC0D
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