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Unknown Error

If you use a POP3 e-mail account to send and receive e-mail in Microsoft Outlook 2002, you may receive one of the following error messages:

• Task 'mail.chilipepperweb.net - Sending and Receiving' reported error (0x800CCC0B) : 'Unknown Error 0x800CCC0B'.
• Task Sending and Receiving' reported error (0x800CCC0B): 'Unknown Error - 0x800CCC0B'.

Note: These messages may follow an Internet Security Warning dialog box.

This is a problem within Outlook 2002. The problem is seen when attempting to check email hosted on a POP3 (Post Office Protocol) server that requires both Secure Socket Layer (SSL) and Secure Password Authentication (SPA) to connect.

Microsoft has acknowledged this problem. To fix the problem, obtain OfficeXP Service Pack 3 or later. For more information on obtaining and installing Microsoft OfficeXP - Service Pack 3, contact Microsoft.